Thursday, September 25, 2014

SCANNING THE MARKETING ENVIRONMENT:  

Welcome back to my marketing blog once again! We are now on to chapter 3, so I hope that the last two blogs gave you some helpful background information about marketing, and you are now familiar with the main concepts that we use in marketing every day. This blog is going to focus on the important information, definitions, and concepts regarding Environmental Scanning.

Many of you may not know what environmental scanning is and to be honest when I began reading this chapter I had no ideas what it was either! So we are going to learn together!

Environmental scanning
 The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends. (Kerin)


Overall in this blog we are going to learn how environmental scanning provides information about social, economic, technological, competitive and regulatory forces.



It is very important to understand that these forces affect the marketing activities of a firm in numerous ways. Lets take a closer look at each of these five sections and see if we can uncover more about the topic of environmental scanning.


SOCIAL: 
The social forces of the environment include the demographic characteristics of the population. When there are changes to this force there is much impact on marketing. 

When looking at demographics: demographics are a way of describing a population based on certain characteristics, those characteristics could be age, income or gender. demographics is a large part when we look at the social aspect but another large part is the generational cohorts.

GENERATIONAL COHORTS: Groups of people who share the same birth years, personality, and history. There are four different categories of cohorts.

                                   BABY BOOMERS: 
  • generation born between 1946-1964. 
  • retiring as we speak 
  • their participation in the work force has made them the wealthiest generation in history.


GENERATION X:
      • generation born between 1965-1976
      • known as the baby bust, because of the number of people born during time decreased.
      • self reliant consumers and better educated than any generation
              
GENERATION Y:

  • includes 72 million people born between 1977-1994.
  • increasing births, resulting from baby boomers having children 
  • exerts influence on music, sports, computers, 
  • strong willed, passionate about the environment 


MILLENNIALS: 
  • There is an inconsistent definition for this group; but it is refereed to as the younger members of generation Y.

    All four of these groups play a large role in the marketing world every day. It is a tough job for the marketing teams to try and target all different ages and personalities, likes and dislikes, wants and needs, but they do. It just shows clearly that there are all types of people out there and they all have to be able to obtain the information. lets move on to the next part of environmental scanning; economic forces.


ECONOMIC:

The second component of environmental scanning is ECONOMY: This deals with the income expenditures and resources that affect the cost of running a business and or household.
there are two different forms to the economic force; those are macroeconomic and microeconomics views 



Macroeconomic/Microeconomics conditions:
macroeconomics is more focused on GDP, unemployment and price change; where as microeconomics is concerned with the single factors and the effect it has on a particular individual.

lets look at some important economic terms regarding consumer income.

Gross income; The total amount of money made in one year by a person household or family unit.

Disposable income: The money a consumer has left after paying taxes to use for necessities such as food housing clothing and transportation.


Discretionary income: The money that is left over after paying taxes and necessities. 


TECHNOLOGICAL:

Technology is simply changing how we live our day to day lives; if we do not have our smart phones to communicate as well as our computers we are simply lost. Technology is the innovation from applied science and engineering research. technology has a very large impact on customer value

Customer Value:
  • The cost of technology is plummeting making customers value assessment of technology based products to focus on things such as quality and service
  • Technology provides value through development of new products
Example: the I Phone 6 
  • Technology can also change the existing product we have in our markets; we can improve our current products to make them better.
Overall it is clear that technology is going to some day take over the world!( per say!) but for now we just have to accept the fact that technology is going to keep changing and improving and we are going to have to make adjustments to our marketing strategy along the way. A great example is Facebook, you can have Facebook at your finger tips if you wish, you also have your E-mail and many other social networking sites and means of communication. 
COMPETITIVE:
The fourth component of environmental scanning is competitive; this refers to the other firms that could have the same product available to satisfy the markets needs. There are different forms of competition. 
Pure Competition: There are many sellers and they all are selling a very similar product 
    Example: Abercrombie and Fitch and Hollister; these clothing stores sell cloths that are very similar to one another

Monopolistic Competition: When sellers are competing with substitute products that range about the same in price.
    Example: If the price of Ben and Jerry's ice cream is too high in price you may want to switch to eating frozen yogurt.

Oligopoly Competition: When a few companies control the majority of industry sales.

Example: A great example of this would be the cell phone companies; AT&T vs Verizon.  


Pure monopoly competition: Only one firm sells the product. 

Example: Town water supply, electricity, cable company.
                 

Competition is a very big part of marketing. Your company needs to have the very best product out on the market and if you do not have the best product then you are going to have to improve your product to make it better to be able to compete with the others. The company needs to be able to consider all of these forms of competition and be able to design a market strategy that is going to help them succeed if they come across some tough competition. 

The last source in the environmental scanning process  is regulatory forces:

REGULATORY: 

Regulatory consists of restrictions at the state and also the federal level that place laws on businesses regarding the conduct of its activities. The main reason regulations are in existence today is to protect the company. The next few definitions and examples are ways that the companies can protect their product as well as their company as a whole.

Patent Law: This law makes it so other companies can not use the product, the other companies can not reproduce or even sell the product.

Copy right law: A way for a company to protect themselves from competitive position in a product. A copyright is secured automatically when the product is created. 
   There are many things that have a copy right such as book, music, computer programs and movies.                                              
Now that we have gone over all five sections of the environmental scanning process we can see that they all are very important in regards to marketing. This process of environmental scanning never stops; the marketing managers of companies are checking day in and day out about the potential trends that are going around and constantly acquiring information to be able to enable good business. 

I hope that you guys learned a great deal about what Environmental scanning consists if you are ever asked what the components are you will be able to tell them: SOCIAL, ECONOMIC, TECHNOLOGY,COMPETITION AND REGULATORY forces.

Thanks for reading guys,

Until next time;
              Alexis 


Resources used: 
Kerin, Roger A., and Steven William Hartley. Marketing. 11th ed. New York, NY: McGraw-Hill/Irwin, 2013. Print.

Sunday, September 21, 2014

Marketing and organizational strategies

Hello everyone and welcome back once again! In my blog today we are going to be looking at the different types of organizational structures and also some very important key ideas that play a role in the strategy of all businesses; lastly I am going to wrap up with some other key terms that are important to the business world and running a successful business.

Let’s begin with defining what exactly an organization is and also what a strategy is.

Organization: An organization is a legal entity that is made up of people who share              a common mission (Kerin)
**** There is a catch to organizations; organizations can be divided into 2 different categories 
a business firm and a non-profit organization *****

Now let’s define these two terms before we move on to defining strategy.

Business Firm: A firm that is privately owned and operated. The goal of a business firm is to serve its customers to produce a profit so that the business can stay afloat (Kerin)

  • Some examples of a business firm are American eagle, Old Navy, and Volvo. All of these businesses sell their products to their customers to make a profit. Old Navy and American eagle sell their cloths to their customers for a profit and Volvo sells their cars to their customers to make a profit as well. 
         

Non-Profit Organization: A non-government owned organization that assists its customers but does not make a profit in doing so (Kerin).

  •   Some examples of a non-profit organization are Habit for Humanity, and the American heart association. All of these companies operate to serve its customers but their intent is to not make a profit. when looking at habit for humanity; this organization goes around and helps people rebuild things that have been destroyed by natural disasters and the American Heart Association is that helps to reduce the amount of people who are dying from cardiovascular diseases and strokes; they are not doing this to earn money they are doing this to help their community. 
                          
I want to make it clear to all of you that there is a difference between these types of organizations. They have different criteria but are both considered types of business organizations.



Now that we have defined the different types of organizations we can identify what a strategy is.

Strategy: an organizations long term course of action intended to provide a unique customer experience while at the same time attaining its goals (Kerin).


These terms are going to help us understand the structure of today’s organizations. We can now look into the structure that most organizations use to keep their businesses in line. These levels are Corporate, strategic business unit and functional. All three of these functions fall under the board of directors. 


Corporate Level: Where top managers direct over all strategy for the entire organization. The CEO of a company is the highest ranked person in an organization and is part of the corporate level (Kerin).

SKILLS TO BE AT THE CORPORATE LEVEL:
            • Variety of skills and experience 
            • possess leadership
            • thinking strategically 
            • analytic skills 
Strategic Business unit: Mangers set a more specific strategic direction for their business to exploit value creating opportunities. The strategic business unit of SBU is a subsidiary division of an organization that markets a set of related offerings to a defined group of individuals. This then leads us into the functional level (Kerin).
.


Functional level: Groups of specialists create value for the organization. At the functional level the organizations strategic direction become extremely specific and focused (Kerin).

                                                                      Examples

      • Marketing manager
      • Finance manage
      • Human resources manager 
      • Research and development 

To have a successful structure in your organization all of these pieces and parts have to fit together perfectly; if there are flaws in the system then the structure is not going to be able to function at its full potential.

This is a very important concept to understand but there are also some very important terms and ideas that make businesses function at there full potential.

those terms are Core Values, Mission and Goal.

Core Values: An organizations core values are the fundamental, passionate and long lasting principles that guides a business over time. You can also define it is a firms way of putting their heart and soul into their business. Without successful core values the company will not have a long lasting and successful business (Kerin).


Mission: A statement of a businesses function in society that identifies its customers, markets, products and technologies. The mission statement of a company should be clear, meaningful, easy to understand and also long term (Kerin).

Lets look at an example of a mission statement; lets take Ben and Jerry's for example. They have a three part mission statement and you can take a look at it if you click on the link below!


Goal: Goals or also know as objectives are statements of an accomplishment of a task to be achieved in the future (Kerin).
 There are several different types of goals a company can pursue:
  • profit
  • sales 
  • market share 
  • quality 
  • customer satisfaction
  • employee welfare 
  • social responsibility 


All of these parts that we have gone through above are very important when it comes to having a successful marketing and organizational strategy. If you have a weak organizational structure and the people in the corporate level of your organization are not performing as they should then it is going to trickle down and the rest of the organization is going to suffer. It is also very important to have a strong mission statement, well thought out core values and strong goals that you want to achieve. 


I hope that you have enjoyed this blog and learned a little bit more about organizational structures, strategies and some important terms. I have attached a link at the bottom it is a video that outlines a little more about Ben and Jerry's mission. 



Until next time!

Alexis 



Sources used:

Kerin, Roger A., and Steven William Hartley. Marketing. 11th ed. New York, NY: McGraw-Hill/Irwin, 2013. Print.












Sunday, September 14, 2014

What is Marketing?

What is marketing?

First of all let me introduce myself! My Name is Alexis Combs and I am a junior at Saint Michael’s college in Colchester Vermont! I am currently enrolled in a marketing course! I am going to be learning about marketing and at the same time I am going to be informing you about my experience.
I am going to try and make my blogs interesting, useful, fun and also interactive. Also feel free to comment on anything if you feel I should add more information on things or if my blogs are getting dry and boring. Now that we have all those things out of the way let’s get into marketing!!


Many of you probably have a good idea of what the definition of marketing is but others may not…

Marketing is an activity for creating, communicating, delivering, and exchanging offerings that benefit its customers, the organization, its stakeholders, and society at a large (Kerin). That for some may be way too much to take in. So a simple definition of marketing is a way to link customers with products.

You may think that all marketing is just a bunch of TV ads or annoying commercials that always interrupt your Pandora station; but marketing is more than that. The goal of marketing is to satisfy customers and to do so you have to be able to discover what the customer is looking for and then be able to fulfill their needs.


There are 4 important factors that are required to do so, those factors being

Ø  Two or more parties with unsatisfied needs
Ø  A desire and ability to be satisfied
Ø  A way of communication
Ø  Something to exchange


In connection with the four important factors listed above there is yet another  very important concept to successful marketing. That concept is understanding the four P’s of marketing; Product, place, promotion and price; all four of these elements are part of the marketing mix and are controllable factors which lead to successful marketing. Now let’s look a little deeper into what each actually stands for. 




Product:  The good, service or idea in which you are marketing.  

Price: What you are going to exchange your product for. This could be money, gold or sea shells.

Promotion: A way that you as a business or you as the seller are going to communicate with your customers or your buyers about your product.

Place: A way that you are going to get your product into the hands of your customer.


Every company has a marketing mix composed of the 4 P’s; some are very successful whereas some are not. Let’s take Ben and Jerry’s for example; Ben and Jerry’s is a very successful company that all started with two guys making ice cream in a garage, and are now selling their ice cream products all over the world. Let’s look at the 4 P’S of their company. 



Product:  Ice cream  



Price: The price of Ben and Jerry’s ice cream is around four dollars and fifty cents a carton; but sometimes you can get it on sale; two cartons for five dollars.
Promotion: Ben and Jerry’s uses countless means of communication to promote their products to their customers ranging from coupons, to successful ads on billboard and magazines. They also do many promotions such as free cone day as well as a free ice cream on your birthday if you are part of their email club. (I know this because I am one!!)         



Place: You can purchase Ben and Jerry’s ice cream all over the world. Locally you can buy their ice cream in local grocery stores, small convenient stores, pharmacies, and retail stores such as Walmart and Target. You can also go to any of their local scoop shops and purchase their products as well as local factories in St. Albans and Waterbury Vermont. 
Scoop Shop
Factory in Waterbury Vermont 

Hopefully this puts into perspective how important the 4 p’s of marketing are for Ben and Jerry's but, for all companies.

The Following Video is a theme song that is related to the 4 P's of marketing! This will help to install the information in your minds!


Let's Recap on what we learned!

Overall there are two main topics that were addressed in this blog; those being.

4 important factors of marketing:

Ø  Two or more parties with unsatisfied needs
Ø  A desire and ability to be satisfied
Ø  A way of communication
Ø  Something to exchange

4 P's of marketing:

Product 
Price 
Promotion
Place

The attached video is a little mini lesson that will help you answer any more questions you may have on the topics that I went over in this blog.


I hope this was a good introduction to marketing for you.  I am going to be posting as I learn more about the topics included in marketing! Be looking for another post from me within the next week!

Sources:
Home | Ben & Jerry’s." Http://www.benjerry.com. Web. 10 Dec. 2014. <http://www.benjerry.com/>.

Kerin, Roger A., and Steven William Hartley. Marketing. 11th ed. New York, NY: McGraw-Hill/Irwin, 2013. Print.